Privacy Policy

Effective Date: 01/04/2026

Website: www.diobi.in

Business Name: Diobi Artificial Jewellery

At Diobi Artificial Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

When you place an order, contact us, or create an account, we may collect:

Full name

Phone number

Email address

Shipping address

Billing address

Order details

Payment-related details (processed securely via third-party payment providers)

b) Non-Personal Information

When you browse our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on the website

Referral source

c) Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to improve website functionality, user experience, marketing, and analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders

To provide customer support

To communicate order updates, delivery status, and service messages

To improve our website, products, and customer experience

To send promotional offers, discounts, or marketing communications (only where permitted)

To prevent fraud, misuse, and unauthorized transactions

To comply with legal and regulatory obligations

3. Payment Information

We do not directly store your debit/credit card details on our servers.

All payments are processed through secure third-party payment gateways. These providers handle your payment information in accordance with their own privacy and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third parties only when necessary, such as:

Payment gateway providers

Courier and shipping partners

Website hosting and technical service providers

Marketing and analytics tools (such as Google Analytics, Meta Pixel, etc., if used)

Legal or regulatory authorities, when required by law

These third parties are permitted to use your information only for the specific services they provide to us.

5. Cookies Policy

Our website may use cookies to:

Remember your preferences

Improve website performance

Analyze website traffic

Show relevant advertisements

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Withdraw consent for marketing communications

Ask questions about how your information is used

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, social media pages, or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Retention of Information

We retain your information only for as long as necessary to:

Fulfill your orders

Provide customer support

Maintain business and tax records

Comply with legal obligations

Resolve disputes and enforce our policies

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any changes will be posted on this page with the updated Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Diobi Artificial Jewellery

Email: [email protected]

Phone:7907777685

Address: Rajapuram P.O., Kasaragod - 671532. Kerala.